Shipping
Returns
Packaging
Orders are sent via Royal Mail Tracked 48. Dispatch times are usually 1 - 3 days, but during busy periods such as Christmas, this may take longer. Some prints are printed to order, so expect 1 - 2 weeks dispatch time.
Please contact for international shipping quotes.
Local collections are available from The Bramery Business Park, Cheltenham, GL51 8HE. Please wait for my email to arrange a time for you to collect from the studio.
Parcels can be addressed directly to a recipient. Please use their address for the shipping details during checkout. To include a handwritten message, please fill in the ‘Custom Message’ form at checkout.
Returns are accepted within 14 days of delivery. Items must then be returned to the studio within a further 14 days. We do not cover the cost of returns. Please ensure the item is sufficiently packaged to avoid breakages on return. Any items to be returned that arrive broken will not be eligible for a refund. Eligible refunds will be issued to the original payment method (excluding delivery).
Please email to organise a return.
Any commissions, personalised work, or seconds cannot be returned.
All returns are at the sole discretion of Megan Burridge and we reserve the right to refuse any return.
Packaging is usually compostable, and/or recyclable. However, if your parcel has mismatched plastic bubble wrap or filler, this is because I try to reuse packaging where I can to extend its life. Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.
Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

